General Advertising Deadlines Front of House Technical Information Rates
Bookings, Holds & Deadlines
When you are interested in booking one of our spaces on a particular date but are not yet ready to sign a contract and pay a deposit, then you can request a hold on the venue and date.
Deadlines
To Hold Date: Sign Lease & Pay Deposit. Your event is not confirmed until the lease and deposit are received. Ticket printing, advertising, and online sales cannot occur until we have received these requirements.
If you are paying by cheque, please make it payable to the “The Polaris Centre Ltd.”.
E-transfer may be sent to “Office@PolarisCentre.ca”
If you would like to pay your invoice by credit card, please call us at (403) 255-9368 or email us here.
No later than 4 weeks before your event: Complete & submit the booking forms for Technical, Front-of-house, and Ticketing. We use the information in these forms to plan for appropriate staffing, technical requirements, set-up and sale of tickets, and any other matters that may require lead time to prepare.
3 days before your event: Deadline for proof of insurance. Failure to submit by this deadline may result in the cancellation of your event.
2 weeks after your event: We will send you the running charges sheet. Please take this opportunity to review the expenses for your event. If there is an amount owning, we will invoice you at this time. If a balance remains, we will process a refund. Please note: we now email running sheets and invoices to save time and respect the environment.
Final Payments: Any amount owed is due within 30 days of receipt of the invoice. If a balance remains, we will complete an e-transfer into your account (if provided) or mail a cheque to the address listed on your lease. We will endeavour to complete this process within 4-6 weeks of your event end date.